PRIVACY POLICY
This Privacy Policy explains how the OMNI platform (the "Service" or the "Administration") collects, uses, stores, and protects information about you when you use the web dashboard at www.neuro-omni.pro (the "Dashboard") and the Telegram bot www.t.me/official_omni_bot (the "Bot"). Please read it together with our Terms of Service.
1. Scope and Consent
1.1.
This Policy applies to all users of the Dashboard and the Bot.
1.2.
By using the Service (including registering, obtaining an Access Key, adding funds to your balance, or connecting Telegram accounts), you consent to the collection and use of information as described in this Policy.
2. Information We Collect
2.1. Account and Identification Data
Your Telegram user ID, username, and basic profile information obtained through Telegram, and the Access Key used to sign in to the Dashboard.
2.2. Connected Telegram Account Data
When you connect a Telegram account to automate it (for example, to read a source channel, publish or edit posts, or manage a channel), the Service creates and stores an authenticated Telegram session for that account through Telegram's official API. This session is stored on access-restricted servers and is used only to perform the automation features you configure — it is never used for any purpose outside the Service.
2.3. Content Data
The text and media of messages the Service reads from source channels and publishes to your channel(s) or chat(s), together with any configuration you provide, such as AI prompts, keyword and blacklist lists, auto-signature text, and custom-emoji preferences.
2.4. Payment Data
Records of balance top-ups, transaction history, and payment metadata (such as a payment network's response code or a cryptocurrency transaction hash) provided by our payment processors. The Administration does not collect or store full card numbers.
2.5. Technical Data
IP address, browser or device type, and access logs collected automatically for security, abuse prevention, and troubleshooting.
2.6. Support Communications
Messages you send to our support team through the Bot or the Dashboard, and any files you attach to them.
3. How We Use Information
3.1.
To provide, operate, and maintain the Bot and Dashboard automation features.
3.2.
To process payments and manage your balance, subscriptions, and account slots.
3.3.
To generate or rewrite text using third-party AI providers when you enable AI-based content features.
3.4.
To detect, investigate, and prevent fraud, abuse, and violations of the Terms of Service.
3.5.
To respond to support requests and service-related communications, including notices about subscription expiry.
4. Third-Party Services
4.1. Telegram
The Service operates entirely through Telegram's official Bot API and client API. Your use of connected Telegram accounts remains subject to Telegram's own Privacy Policy and Terms of Service, which the Administration does not control.
4.2. AI Providers
Text-rewriting and content-generation features rely on third-party AI/large-language-model providers. Content you submit for rewriting is transmitted to these providers solely to produce the requested output and is not used by the Administration for any other purpose.
4.3. Payment Providers
Balance top-ups are processed by third-party payment or cryptocurrency processors. Their handling of your payment data is governed by their own privacy policies.
5. Data Storage and Security
5.1.
Data is stored on servers operated by, or under contract with, the Administration.
5.2.
Connected Telegram account sessions and Access Keys are stored using access-restricted storage and are not shared with third parties except where strictly necessary to operate the specific automation feature you enabled.
5.3.
The Administration applies reasonable technical and organizational measures to protect your data. No method of electronic storage or transmission is completely secure, and the Administration cannot guarantee absolute security.
6. Data Retention
6.1.
Account and configuration data is retained for as long as your account remains active.
6.2.
If you disconnect a Telegram account, or request deletion of your OMNI account, the associated session data is invalidated and removed within a reasonable period, except where continued retention is required for legal, security, or accounting purposes.
7. Your Rights
7.1.
Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal data.
7.2.
You may disconnect any connected Telegram account, or request deletion of your OMNI account, at any time through Technical Support in the Bot or the Dashboard.
7.3.
The Administration will respond to verified requests within a reasonable timeframe, as required by applicable law.
8. Children's Privacy
The Service is not directed at individuals below the minimum age required to use Telegram in their country of residence. The Administration does not knowingly collect personal data from children.
9. International Data Transfers
Your data may be processed on servers located in a country other than your own. By using the Service, you consent to such transfer.
10. Amendments to this Policy
The Administration reserves the right to update this Privacy Policy at any time. Any revised version becomes effective immediately upon publication on the platform. Continued use of the Service after such publication constitutes your acceptance of the updated Policy.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact our support team.
Telegram Bot
- Open @official_omni_bot and send the /start command.
- Navigate to Profile.
- Open Technical Support.
- Click Start Conversation and submit your request.
Website
- Visit www.neuro-omni.pro and sign in using your Access Key.
- Navigate to Profile.
- Scroll down to the Technical Support section.
- Enter your message and submit your request.